Anti-Counterfeit & Product Integrity Policy

Executive Summary

Our Anti-Counterfeit & Product Integrity Policy sets out Plutonia's firm position against counterfeit goods, fake documents, misleading product claims, and unauthorised substitutions across the supply chains we coordinate.

Counterfeit and substituted goods are not only a legal and reputational risk for buyers — in categories like electronics, batteries, medical products, and safety-critical goods they are a genuine safety hazard. Product integrity is therefore treated as a core compliance issue, not a commercial detail.

This policy is enforced through verification, inspection, and supplier accountability, and through a simple rule: what the buyer approved is what must be produced and shipped.

Policy Scope

This policy applies across the order chain Plutonia coordinates, including:

• Suppliers, manufacturers, and factories producing goods coordinated by Plutonia
• Subcontractors and second-tier production sites used by those suppliers
• Sourcing agents, trading companies, and intermediaries in the order chain
• Logistics partners, freight forwarders, and warehouse and consolidation providers
• Third-party inspection and testing partners engaged on a project basis
• Plutonia team members involved in sourcing, verification, and logistics coordination

Core Principles

• No counterfeit, fake-branded, or IP-infringing goods.
• No fake certificates or manipulated labels.
• No misleading country-of-origin claims.
• No unauthorised product or material substitution.
• Substitutions only with buyer approval, in writing.

What Is Prohibited

• No counterfeit goods of any kind
• No fake branded goods or unauthorised use of trademarks
• No fake certificates or falsified test reports
• No manipulated labels or altered markings
• No misleading country-of-origin claims
• No unauthorised product or material substitution

Traceability & Supplier Accountability

We support product traceability where possible — confirming the producing facility, materials, and that production matches the approved sample and specification. Suppliers are accountable for the integrity of what they produce, and serious breaches such as counterfeit production or falsified documents can lead to suspension or removal.

Substitution Requires Buyer Approval

Material or component substitution is sometimes proposed for availability or cost reasons. It must never happen silently. Any substitution must be disclosed and approved by the buyer in writing before it is made; undisclosed substitution is treated as a serious integrity breach.

Higher-Risk Categories

Some categories carry elevated counterfeit and substitution risk and receive closer attention:

• Electronics and components
• Medical products and devices
• Spare parts (automotive, machinery)
• Branded goods
• Batteries and solar products
• Machinery and safety-critical goods

Supplier Expectations

Suppliers engaged through the Plutonia network are expected to:

• Produce only genuine, authorised, non-counterfeit goods.
• Provide only genuine, verifiable certificates and labels.
• Declare true materials, components, and country of origin.
• Never substitute materials or components without buyer approval.
• Cooperate with traceability, verification, and inspection.

Our Due Diligence Approach

Plutonia applies this policy in practice on a risk-based basis, through:

How This Helps International Buyers

Red Flags

On a risk basis, Plutonia watches for practical warning signs relevant to this policy:

• Branded goods offered at prices far below market
• Certificates or labels that cannot be verified
• Reluctance to disclose the producing facility or materials
• Production that differs from the approved sample
• Proposed substitutions presented as already done
• Inconsistent or altered country-of-origin information

Corrective Action

Where risks or non-conformities are identified, Plutonia may take the following steps, proportionate to severity:

1. Request clarification and additional information from the supplier
2. Request supporting documentation, records, or evidence of compliance
3. Recommend a time-bound corrective action plan with defined milestones
4. Escalate the finding to the buyer where the order or project is affected
5. Increase verification intensity, including inspection where warranted
6. Suspend new orders pending remediation where risk is significant
7. Reject or remove the supplier where serious issues are not remediated
8. Record findings and actions where required for buyer or tender reporting

Reporting a Concern

Workers, suppliers, clients, logistics partners, and stakeholders may report concerns through Plutonia's grievance mechanism. Reports are treated confidentially, retaliation against good-faith reporters is prohibited, and concerns are reviewed on a risk basis.

Related Policies

Downloadable Resources

PDF documents are placeholders and will be made available here. Each policy can also be read in full online.

Frequently Asked Questions